My Orders; Message Center; Wish List; Terms and Conditions for EU/EEA/UK Consumers - User Information Legal Enquiry Guide ©️2010-2023 AliExpress.com. All Aliexpress is a platform where sellers can sell goods, the seller is responsible for shipping the item. ----- Here is a good example: you buy a TV online on the site of a local electronics store, they decide to cancel the shipment and not give you the money back, claiming Yeah sorry it is the factory's fault, we cannot refund. Learn about AliExpress refund policy for cancelled orders. Find out if you'll receive a refund, how long it takes, and what to do if you have any issues. Get all the answers you need here. Exactly. The seller can cancel. They want the buyer to take the hit instead of them. I can’t help but think that AliExpress looks at past when deciding disputes. Remember this post when the next “how do sellers get away with what they do” post. Of course I ignore any communication from sellers. Therefore, to avoid losing dynamics score points, they want you to cancel the order so it looks like your fault, not theirs. This is not a scam per se in the fact that you will lose money. You can probably get it back if you cancel the order. However, the seller has wasted your time and energy, and now you will have to do another search to make Follow the steps below to open a dispute on AliExpress: Log into your AliExpress account. Locate the cancelled order and click on it to see the order details. Select “Open Dispute” in order to initiate a case. Take note that cancelled orders will be automatically refunded to you. K56V. AliExpress refund process. I just had a dispute with AliExpress over missing items from an order. They've accepted my reason as valid and offered me a refund to the value of the missing items so all's well but they state under the Proof Guide, "the official statement from your local shipping company that the package was shorted during the Issues & Disputes. I purchased a smartphone on Aliexpress, and it’s been stuck in customs here in the UK for over two months now, with no explanation why. I’ve been unable to get any info from customs. Aliexpress has a notification that if I had not received the goods by the 26th October, I would get a refund. #1 AliExpress, Temu dropshipping app. Find suppliers, import products, fulfill orders automatically Zopi (formerly Ali Orders) is an omni dropshipping solution design to make dropshipping easier. By effortlessly finding winnable products on AliExpress and Temu to importing them to your Shopify store with 1 click, it saves you significant time Many orders are experiencing extremely long delays in shipping and delivery because of the lockdown in China. Tracking could get stuck for weeks or longer. Do not open a dispute. Just be patient. Do not post your tracking on this sub and ask if this is normal, the moderators will delete it. Please check our introduction to the Aliexpress sub I hope to receive a refund without any hassles anymore from either AliExpress or my credit card company. Once I successfully receive a refund from either party, I will cancel the dispute with the other (either AliExpress or the credit card company). Also, I wish Aliexpress don't block my account if I get a refund from my credit card company. If the delivery has taken more than 30 calendar days then you can legally cancel the contract and get a refund, regardless of whether the item was bought online or in store. If you've waited less than 30 days, your rights depends on how you bought the item. If you ordered it online then it may be possible to cancel the item before it arrives

if i cancel order on aliexpress do i get refund